What are your opening times?
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Monday to Friday 8:30am-4:30pm excluding bank holidays.
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How do I book my bike in for repairs?
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We operate on a first-come, first-serve basis. This allows us to do most repairs within a 48hr turn around.
Simply bring your bike down to us to book it in.
We like to be able to see the bicycle before we agree on any repairs to make sure the repair is logical for the condition of the bicycle.
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How do I pay for my repairs?
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We take cash, card and contactless payments after a repair is complete.
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Do you only repair bicycles?
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No, even though our name might imply it we'll give most things a go.
From buggies and wheelbarrows to wheelchairs and kids scooters.
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Do you repair E-Bikes or E-Scooters?
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We'll happily do the bicycle parts of an E-Bike but we aren't prepared to touch the electrics.
We've done many puncture repairs and tyre fits on E-Scooters but again rarely touch the electrics.
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Do you only repair UEA student and staff bicycles?
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No! We will fix anyone's bike, just bring it in.
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How much are your services?
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We don't offer fixed rate services, we only do the repairs that are needed for your bicycle to make sure nothing is missed. For a rough guide to the prices of our most commonly requested repair work head over to our price guide in the About Us section. For a more detailed quote we will need to see your bike so come and visit us at the workshop.
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Do we offer student or NHS discounts?
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Some of our rates are subsidised for UEA students and staff, these are part of the Dr Bike service we offer.
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We do offer a 15% NHS, MED and HSC Students discount.
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We also offer a 15% Discount for bicycle couriers.
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Do we close over summer?
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Yes but only for a couple of weeks, typically the last week of July and the first week of August.
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Do we close over winter? (2023)
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We'll be closed from the 13th of December and reopen from the 8th of January
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Do we close for Spring? (2024)
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We'll be closed from Friday the 29th of March and reopen Monday the 8th of April