What are your opening times?
Monday to Friday 8:30am-4:30pm excluding bank holidays.
How do I book my bike in for repairs?
We operate one a first come first serve basis, this allows us to do most repairs within a 48hr turn around.
Simply bring your bike down to us to book it in.
We like to be able to see the bicycle before we agree on any repairs to make sure the repair is logical for the condition of the bicycle.
How do I pay for my repairs?
We take cash, card and contactless payments after a repair is complete.
Do you only repair bicycles?
No, even though our name might imply it we'll give most things a go.
From buggies and wheelbarrows to wheelchairs and kids scooters.
Do you repair E-Bikes or E-Scooters?
We'll happily do the Bicycle parts of a E-Bike but we aren't prepared to touch the electrics.
We've done many a puncture repairs and tyre fits on E-Scooters but again rarely touch the electrics.
Do you only repair UEA student and staff bicycles?
No! We will fix anyone's bike just bring it in.
How much are your services?
We don't offer fix rate services, we only do the repairs that are needed for your bicycle to make sure nothing is missed.
Do we offer student or NHS discounts?
Some of our rates are subsidised for UEA students and staff, these are part of the DR Bike service we offer.
We do offer a 15% NHS and Medical Student discount.
We also offer a 15% Discount for bicycle couriers.
Do we accept the Government Fix Your Bicycle Vouchers?
Yes! We always do a free Health Check before using the voucher to ascertain what repairs are best to get done within the voucher allowance.